1. Acceptance & Institutional Governance
By accessing this website, enrolling a student at The Crayon Box School, or utilizing our mobile ERP portal, parents, guardians, and visitors agree to abide by these institutional terms and policies.
The school operates in strict adherence to the Delhi School Education Act & Rules, 1973 (DSEAR), affiliation bye-laws of the Central Board of Secondary Education (CBSE), and directives of the Directorate of Education (DoE), GNCTD.
2. Admissions Criteria & Document Verification
Admission is granted on a transparent, non-discriminatory basis without regard to gender, religion, caste, or socio-economic background:
- Age Eligibility: Applicants must fulfill minimum age requirements as of 31st March of the admission year (e.g., Nursery: 3+ years, KG: 4+ years, Class 1: 5+ years) in accordance with NEP 2020 foundation criteria.
- Authenticity of Documents: Admission is provisional pending physical verification of original birth certificates, immunization charts, residence proofs, and previous school Transfer Certificates (TC countersigned by the appropriate education officer for inter-state transfers).
- Right of Admission: The school management reserves the right of admission in accordance with available classroom infrastructure and sanctioned section capacities. Misrepresentation or submission of forged documents leads to immediate forfeiture of seat.
3. Fee Schedule, Payment Modes & Due Dates
Crayon Box School maintains a transparent fee structure with zero hidden levies. School fees are collected on a quarterly basis:
📅 Quarterly Fee Due Dates
Quarter 1 (Apr–Jun): Due on or before 10th April
Quarter 2 (Jul–Sep): Due on or before 10th July
Quarter 3 (Oct–Dec): Due on or before 10th October
Quarter 4 (Jan–Mar): Due on or before 10th January
- Payment Channels: Fees can be settled digitally via the Crayon Box Parent Mobile App, online parent portal, UPI, Net Banking, or at the school fee desk via Demand Draft / Card swipe. Cash collections are discouraged.
- Late Payment Grace Period: A grace period of 10 calendar days is provided. Payments cleared after the 20th of the due month incur a statutory nominal late fee of ₹50 per week to cover processing administration.
4. Withdrawal, TC & Statutory Refund Policy
Student withdrawals and refund calculations are administered strictly in conformity with the Delhi School Education Act & Rules (DSEAR 1973):
| Fee Component | Notice / Timing | Refund Entitlement |
|---|---|---|
| Caution Money / Security Deposit | At the time of formal TC issuance | 100% Refundable (against original fee receipt & clearance voucher) |
| Tuition Fee (Withdrawal Before Term Start) | Written notice before academic session commences | 100% Refundable for advance quarters paid |
| Tuition Fee (Mid-Term Withdrawal) | Notice submitted mid-quarter (1 calendar month notice required) | Charged pro-rata through the end of the current billing month; subsequent advance months refunded |
| Registration & One-time Admission Fee | Upon confirmation of enrollment | Non-refundable once child attends orientation or classes commence |
| Transport Charges | 15 days advance notice submitted | Pro-rata refund for remaining full unused calendar months |
📜 Transfer Certificate (TC) Issuance Procedure
A formal written withdrawal application must be submitted to the Principal. A clear 30-day notice or one month’s tuition fee in lieu of notice is standard under DoE guidelines. TC and final security deposits are disbursed within 7 working days following library, lab, and fee clearance.
5. Student Code of Conduct & Zero Bullying Policy
Our community is built upon empathy, mutual dignity, and joyful collaboration. We operate an uncompromising child protection framework:
- POCSO & Child Protection Committee: The school maintains a certified Internal Complaints & Child Protection Committee under the Protection of Children from Sexual Offences (POCSO) Act. All faculty and staff undergo background checks and safety training.
- Zero-Tolerance Anti-Bullying Mandate: Physical harassment, cyber-bullying, verbal slurs, exclusion, or intimidation will result in restorative counseling, parental conferences, and disciplinary intervention in accordance with CBSE circulars.
- Gadget & Smartphone Policy: In line with child digital well-being, students are strictly prohibited from possessing personal smartphones or unauthorized electronic entertainment gadgets on campus. Official student tablets are provided inside supervised STEM and ICT laboratories.
6. Attendance, Punctuality & Leave Rules (75% CBSE Norm)
Regularity of attendance is essential for holistic academic progress and CBSE board eligibility:
- Mandatory 75% Attendance: In accordance with CBSE Examination Bye-Laws, every enrolled student must maintain a minimum of 75% attendance throughout the academic session to appear for final promotional assessments.
- Medical & Exceptional Leave: Absences exceeding two consecutive days must be formally intimated via the Parent ERP portal accompanied by a certified medical fitness certificate from a registered medical practitioner.
- Morning Punctuality: School gates close promptly at 8:05 AM. Late entries disrupt the morning assembly and mindfulness circle; repeated tardiness will require parent intervention.
7. Campus Access, Visitor Verification & Gate-Pass Protocols
To maintain physical security across our 3-acre gated campus, access is governed by perimeter protocols:
- Parent & Visitor Entry: All external visitors must register at Gate 1 security, present government-issued photo ID, and receive an authorized visitor badge. Walk-ins directly to classrooms are strictly prohibited during instructional hours.
- Student Escort & RFID Parent ID Cards: Primary and Kindergarten students are released only to authorized adults bearing the official RFID Parent Escort Card. In emergencies where a guardian cannot appear, written authorization with verified photo identity is required.
- Teacher Interactions: Parent-teacher dialogues outside designated PTM days take place by prior appointment booked via the school helpdesk or Parent ERP.
8. Digital ERP Portal Acceptable Use & Redressal
The school communication portal, website, and mobile applications are designed for respectful parent-school partnership:
- Users agree to use communication forums civilly. Abusive language, defamation, or harassment directed at faculty or administrative staff will lead to suspension of digital messaging privileges.
- For any academic, administrative, or fee-related grievance, parents are invited to utilize the multi-tier escalation matrix:
- Level 1: Class Teacher / Subject Mentor (via Parent App)
- Level 2: Academic Coordinator / Headmistress
- Level 3: Principal / Grievance Redressal Committee (grievance@crayonboxschool.com)